Unreliable clicking

This is the place for comments, criticisms and even the occasional compliment related to the SmartNav drivers and profiler. Also the place to discuss and review support issues.
Post Reply
Posts: 1
Joined: Sun Nov 22, 2015 10:36 pm

Unreliable clicking

Post by skneisel » Sun Nov 22, 2015 11:27 pm

I have a 10th-grade Special Ed student who uses SmartNav with Clicker 6. If SmartNav is running alone with Clicker, it usually works properly. However, if we are toggling between Clicker and, say, a .pdf or .doc, the clicking becomes very slow. My student may hover over a button for four or more seconds before it clicks. His disability is such that it is very hard for him to maintain the cursor position for that long. Last week we were doing Achieve 3000 on-line testing, which includes multiple-choice responses. The SmartNav clicking was so slow that I let him point to his choices with the cursor and I clicked with a mouse.

My student has been using AT since 3rd grade. He knows this stuff. Clicker is fine as a gussied-up word processor, but SmartNav should be his portal to cyberspace, and a measure of independence. Instead, it has become a frustration.

Again, sometimes SN works properly, and at other times it is virtually useless. What are we missing?

Thank you.

NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Unreliable clicking

Post by MikeWitham » Wed Dec 30, 2015 2:07 pm


I must apologize for this going unanswered for this long. Is the student using our Dwell Clicking software for clicking or is Clicker 6 doing the clicking?

Mike Witham
TrackIR Product Manager

Post Reply