Problems during sofware installation and games

This is the place for comments, criticisms and even the occasional compliment related to the SmartNav drivers and profiler. Also the place to discuss and review support issues.
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Txabi
Posts: 1
Joined: Sat Nov 28, 2015 9:41 am

Problems during sofware installation and games

Post by Txabi » Sat Nov 28, 2015 10:33 am

Hi!!

I need help... :? :x
I have problems during the installation of another software and playing some games.
The mouse stops and I can´t move the cursor or click...and I´m quadriplegic, so I need someone by my side everytime I go to install programs...
I try changing the configuration in user accounts but nothing...
And in games the same problem, the cursor doesn´t move... and I need move to click in windows screen keyboard.
So...somebody can help me?
I use a SmartNav 4 in Windows 10 (but this problem I had in Windows 8.1...not in XP)

Thanks!!
Javi (from Spain)

MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Problems during sofware installation and games

Post by MikeWitham » Mon Nov 30, 2015 5:06 pm

Javi,

The bug report has been submitted.

Regards,
Mike Witham
TrackIR Product Manager

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