total war warhammer

This is the place for comments, criticisms and even the occasional compliment related to the SmartNav drivers and profiler. Also the place to discuss and review support issues.
billwrs
Posts: 3
Joined: Tue Sep 12, 2006 4:15 am

total war warhammer

Post by billwrs » Thu May 26, 2016 5:09 pm

i am having a problem with total war:warhammer. i also found the same case in a total war thread, he says "I'm a quadriplegic and use a hands free mouse software called SmartNav. I can't click on anything with the program but when my friends use the regular mouse everything functions as it should. Tried running warhammer in windowed mode, tried launching smartnav as admin, all my drivers and software are up to date. Not sure what else to try." is there a hardware cursor setting? That helped win warhammer 40,000 dawn of war.

MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: total war warhammer

Post by MikeWitham » Tue May 31, 2016 11:33 am

billwrs,

I don't have a copy of this to test out. I'll see what I can do about getting my hands on a copy to figure that out for you. Did anything change over the weekend or is it the same?

Regards,
Mike Witham
TrackIR Product Manager

accessiblegamer
Posts: 12
Joined: Sat Jan 16, 2016 1:08 pm

Re: total war warhammer

Post by accessiblegamer » Wed Jul 27, 2016 5:00 pm

I've been having the exact same problem and I've been interacting with Sega support to work on this. If you like I can put the two of you in touch in order to come up with a solution because this problem extends to the entire Total War franchise, not just warhammer.

At any rate, the tech's name is Nadim, and is super helpful.

CA_Guy
Posts: 1
Joined: Thu Jul 28, 2016 4:10 am

Re: total war warhammer

Post by CA_Guy » Thu Jul 28, 2016 4:22 am

Hey Mike,

Could you please provide me with an email address where I can supply a code to the game for you?

Much appreciated,
Guy

MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: total war warhammer

Post by MikeWitham » Fri Jul 29, 2016 2:22 pm

accessiblegamer,

I'll test it out once I have a copy and see if I can figure out what is going on.

Regards,
Mike Witham
TrackIR Product Manager

accessiblegamer
Posts: 12
Joined: Sat Jan 16, 2016 1:08 pm

Re: total war warhammer

Post by accessiblegamer » Tue Aug 23, 2016 5:44 pm

I'd like to know if there has been any progress with this. My contact at Sega informed me that she sent you a code for the game. I'd like to know if it (and other total war titles) will ever be accessible, or if I should seek a refund.

MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: total war warhammer

Post by MikeWitham » Wed Aug 24, 2016 3:44 pm

accessiblegamer,

I've had moderate success when testing it. Works better when not full screen, and works better with win98/2k clicking selected. I sent the issue to another person so I could have a different view on the trouble shooting. I'll talk with them and report back tomorrow.

Regards,
Mike Witham
TrackIR Product Manager

accessiblegamer
Posts: 12
Joined: Sat Jan 16, 2016 1:08 pm

Re: total war warhammer

Post by accessiblegamer » Tue Sep 06, 2016 7:03 pm

How do I set to Windows 98/2K clicking? Also please do keep me posted on a full-screen solution, as I would like to stream this game.

Please let me know what you find

MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: total war warhammer

Post by MikeWitham » Thu Sep 08, 2016 4:05 pm

accessiblegamer,

In the clicking option of the SmartNav control panel there is a checkbox to enable the Windows 98/2k. I'm back in the office after a week out, and I will be tackling this again tomorrow. Everything I find as a solution, it is hit or miss.

Regards,
Mike Witham
TrackIR Product Manager

accessiblegamer
Posts: 12
Joined: Sat Jan 16, 2016 1:08 pm

Re: total war warhammer

Post by accessiblegamer » Tue Oct 18, 2016 11:00 am

MikeWitham wrote:accessiblegamer,

In the clicking option of the SmartNav control panel there is a checkbox to enable the Windows 98/2k. I'm back in the office after a week out, and I will be tackling this again tomorrow. Everything I find as a solution, it is hit or miss.

Regards,
My control panel does not have this option. Have you had any luck working on this issue in the last month?

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