Smartnav 4 freezes

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Chisku
Posts: 1
Joined: Wed Jul 20, 2016 1:50 am

Smartnav 4 freezes

Post by Chisku » Wed Jul 20, 2016 2:08 am

Hl Im having this problem that the smartnav stops running ramdomly. I unplug it and plug it back then it works for random time then it freeze again. Im under win7 and dont know why thiis is happening. Any help?

thanks

MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Smartnav 4 freezes

Post by MikeWitham » Thu Jul 21, 2016 11:07 am

Chisku,

There could be a couple issues, do you by chance have a different power cable to try it out with? If you go into the device manager and look at each hub, can you turn off the power management settings?

Regards,
Mike Witham
TrackIR Product Manager

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