SmartNav 4 EG

This is the place for comments, criticisms and even the occasional compliment related to the SmartNav drivers and profiler. Also the place to discuss and review support issues.
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foufouner
Posts: 2
Joined: Fri Aug 05, 2016 2:30 am

SmartNav 4 EG

Post by foufouner » Tue Aug 09, 2016 6:21 am

My friend just bought SmartNav 4 EG.He installing drivers on windows 7 32 bit but despite trying to adjust settings SmartNav the LED does not light!

So I tried on Mac OS 10.10.5 but it does not work, when I run the application on mac and I click "Show the camera to see the parameters" I have this message below that appears.

For Mac OS 10.10 I download this page these drivers Software for Mac OS X SmartNav (all models, including 4) EG.

Why is not work ?
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MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: SmartNav 4 EG

Post by MikeWitham » Tue Aug 09, 2016 3:11 pm

foufouner,

It seems that the SmartNav may not be getting enough power, could you please test the device with a different cable and let me know if it resolves the issue?

Regards,
Mike Witham
TrackIR Product Manager

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