Page 1 of 1
SmartNav stop work after 45min
Posted: Thu Nov 17, 2016 1:23 am
by feaw
Don't know why I open SmartNav after 45-50 min stop working the green light also does not blink but red light blink and the cursor does not move&click
please help me
Re: SmartNav stop work after 45min
Posted: Fri Nov 18, 2016 4:16 pm
by MikeWitham
feaw,
Does it work after you restart the software or pc?
Regards,
Re: SmartNav stop work after 45min
Posted: Sat Nov 19, 2016 7:36 am
by feaw
Mike Witham,
no
Re: SmartNav stop work after 45min
Posted: Sun Nov 20, 2016 12:37 am
by feaw
But if we hold the smartnav unit in some position the green light will come on and when we leave our hand the light will shut down but sometime it still come on but just for a while
Re: SmartNav stop work after 45min
Posted: Mon Nov 21, 2016 5:40 pm
by MikeWitham
Hello,
Please create a ticket with me at help.naturalpoint.com. I want to look into this issue a little deeper.
Regards,
Re: SmartNav stop work after 45min
Posted: Thu Nov 24, 2016 11:42 pm
by feaw
Mike
I've created a ticket at help.naturalpoint.com by e-mail
apinya93_t@yahoo.com