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SmartNav macOS Sierra

Posted: Tue Dec 13, 2016 2:37 pm
by chipogram41
Hello, I recently purchased a NaturalPoint OptiTrack SmartNAV LED v1 Rev B. When I plug it into my computer it says

Code: Select all

Patricias-MacBook-Pro:~ patricia$ /Applications/ ; exit;
2016-12-13 16:21:14.056 SmartNav[430:4743] cocoaSetup               : Inititialized NSApplication.
2016-12-13 16:21:14.131 SmartNav[430:4767] trackerTaskMain          : start
2016-12-13 16:21:14.131 SmartNav[430:4768] ioTaskMain               : start
2016-12-13 16:21:14.131 SmartNav[430:4768] acquireCamera            : start
2016-12-13 16:21:14.132 SmartNav[430:4768] openAndConfigDevice      : started
2016-12-13 16:21:14.133 SmartNav[430:4768] openAndConfigDevice      : succeeded
2016-12-13 16:21:14.133 SmartNav[430:4768] addFPGACamera            : device 0x500300
2016-12-13 16:21:14.134 SmartNav[430:4768] checkFPGAStatusOf        : found blank camera (EEPROM hasn't been programmed?)
The last line is the interesting one, because it sees the camera but it seems like it is not programed. Maybe this was a factory error? I am not sure.

How can I flash the EEPROM on my camera? Any information on how to get this working would be greatly appreciated. Thanks!

Re: SmartNav macOS Sierra

Posted: Tue Dec 13, 2016 4:46 pm
by MikeWitham

Could you please reach out to me at with your serial number?