Discussion and Support for the OptiTrack, SmartNav and TrackIR brands by NaturalPoint

SmartNav and Windows 10 Creator! Update

This is the place for comments, criticisms and even the occasional compliment related to the SmartNav drivers and profiler. Also the place to discuss and review support issues.

by thamole » Tue Apr 11, 2017 3:11 pm

After installing today's Windows 10 new OS update SmartNav became uncontrollable. The cursor is real sluggish and freezes and jumps all over the screen, Uninstalling the software and drivers and reinstalling them does NOT fix the issues, was forced to roll back the version of Windows.
Posts: 2
Joined: Tue Apr 11, 2017 3:00 pm

by mikeg68 » Mon Apr 17, 2017 10:20 pm

After upgrading I have the same problem.
Posts: 4
Joined: Mon Apr 17, 2017 10:17 pm

by jedicharles » Tue Apr 18, 2017 4:28 pm

Same here, I reported it in another thread. For me it is mainly causing trouble for me in the Edge browser, all Microsoft Office apps and some dialog boxes here and there. Support is suggesting updating your video drivers but that doesn't seem to help in my case.
Posts: 13
Joined: Thu Nov 19, 2009 5:01 pm

by jedicharles » Sat Apr 29, 2017 1:12 pm

Posts: 13
Joined: Thu Nov 19, 2009 5:01 pm

by MikeWitham » Mon May 01, 2017 10:06 am


Thank you for the update! I appreciate the help.
Mike Witham
TrackIR Product Manager
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

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