SmartNav Pointer Sticking on Secondary Monitor

This is the place for comments, criticisms and even the occasional compliment related to the SmartNav drivers and profiler. Also the place to discuss and review support issues.
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RichardYarbrough
Posts: 1
Joined: Fri Jun 23, 2017 9:49 am

SmartNav Pointer Sticking on Secondary Monitor

Post by RichardYarbrough »

I am using a natural pointer camera with the most recent version of the SmartNav software in a Windows 7 64-bit environment, running dual monitors. Previously this setup worked fine but as of this morning the software is locking the mouse to the secondary screen whenever it is moused into. What can be done to fix this?
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: SmartNav Pointer Sticking on Secondary Monitor

Post by MikeWitham »

RichardYarbrough,

Could you clarify this for me? Is it working on monitor 1, but then once you go to monitor 2 it will not come back to monitor 1? Or is it more specifically only working on monitor 2?

Regards,
Mike Witham
TrackIR Product Manager
mikeg68
Posts: 4
Joined: Mon Apr 17, 2017 10:17 pm

Re: SmartNav Pointer Sticking on Secondary Monitor

Post by mikeg68 »

Try this

1. Open SmartNav Settings
2. Click on the Behavior tab
3. Adjust the Mouse Override Delay to 0.0 seconds... and the behavior goes away.
I only use the SmartNav for a mouse so I don't know how this effects people who also use a regular mouse but I am so glad I found a fix.This should provide a clue to what is going on for you guys at NaturalPoint.
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