Smartnav not working when user change

This is the place for comments, criticisms and even the occasional compliment related to the SmartNav drivers and profiler. Also the place to discuss and review support issues.
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hazard
Posts: 4
Joined: Sun Jul 09, 2017 2:10 am

Smartnav not working when user change

Post by hazard » Fri Aug 11, 2017 10:57 pm

hi,
using Windows 10 when I Switch users and log in to a different account the SmartNav no longer can control the mouse. why is this and can it be fixed?

Thank you

MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Smartnav not working when user change

Post by MikeWitham » Fri Aug 25, 2017 1:06 pm

Hazard,

If you shut down the SmartNav before switching does it work on both accounts?

Regards,
Mike Witham
TrackIR Product Manager

hazard
Posts: 4
Joined: Sun Jul 09, 2017 2:10 am

Re: Smartnav not working when user change

Post by hazard » Tue Aug 29, 2017 3:44 am

shut down how?

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