Smartnav not working when user change

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hazard
Posts: 4
Joined: Sun Jul 09, 2017 2:10 am

Smartnav not working when user change

Post by hazard » Fri Aug 11, 2017 10:57 pm

hi,
using Windows 10 when I Switch users and log in to a different account the SmartNav no longer can control the mouse. why is this and can it be fixed?

Thank you
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MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Smartnav not working when user change

Post by MikeWitham » Fri Aug 25, 2017 1:06 pm

Hazard,

If you shut down the SmartNav before switching does it work on both accounts?

Regards,
Mike Witham
TrackIR Product Manager
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hazard
Posts: 4
Joined: Sun Jul 09, 2017 2:10 am

Re: Smartnav not working when user change

Post by hazard » Tue Aug 29, 2017 3:44 am

shut down how?
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