Windows 10 Invisible Mouse Pointer

This is the place for comments, criticisms and even the occasional compliment related to the SmartNav drivers and profiler. Also the place to discuss and review support issues.
Post Reply
nosaJ11C7
Posts: 2
Joined: Sun Feb 23, 2020 10:39 am

Windows 10 Invisible Mouse Pointer

Post by nosaJ11C7 »

Hi everyone,

I'm running Windows 10 Home x64 version 1909. Upon Windows startup or after resuming from hibernation, the SmartNav mouse cursor is invisible until I move my real mouse. If I just bump my real mouse, then the cursor appears and SmartNav works fine afterwards. Does anyone have a soluton for this? I'm running a SmartNav 3 with software version 3.3 build 39. Up until a few months ago when I was running Windows 7, the SmartNav cursor always worked and I didn't need a real mouse to "activate" it. Thanks in advance!
Top
TheIronGod
Posts: 12
Joined: Sat Jun 20, 2015 7:29 pm

Re: Windows 10 Invisible Mouse Pointer

Post by TheIronGod »

Is your mouse wireless?

Windows only displays a cursor if it detects a mouse. A wireless mouse might shut off until you move it. Try keeping a wired mouse plugged in.
Top
Post Reply

Return to “SmartNAV Support”