Problem with 2.51 and XP (delay in movement)

[Harjus]

Hello!

My friend has a Smartnav unit (S/N: under 16000, it was something between 4000 to 6000, can't remember exactly). I'm his support person (with computers - mostly)

He had Windows 2000 pro, smartnav (trackIR) software 2.14, everything worked as should.
In time, we installed Windows XP pro and we had to download the 2.51 sofware for smartNAV (replaced hard drive due malfunction). Now the delay in movement is just terrible. I saw a topic in your forum about that, so i'm not alone with that problem.

So, can you send me the 2.14 soft, please?

Thank you very much!!

Toni Harjunen, computer assistant, FINLAND
toni.harjunen@pp.inet.fi

[Jim]

Hello:

We have contacted you via email. The information in the email should help you get up and working properly again.

[ December 24, 2004, 06:44 PM: Message edited by: Birch Zimmer ]

[Harjus]

Thank you very much!!!

If someone need any assistanse with their computers, please let me know.

[klumb]

i have delay too with v2.50 it goes away after a few reboots. is rolling back the driver the only fix for this problem?

[kevin]

I have contacted you by email about the issue you may be having with your SmartNAV drivers. If you do not recieve this email, please contact me at
kevin@naturalpoint.com