If you are having the issue with "Unknown USB Device" in Windows or the device is not being detected at all. Run this utility and it will fix the issue.
** This will only work on the SmartNAV 3 models!
Disclaimer:
This tool looks for entries in the users computer related to NaturalPoint USB devices and attempts to fix problems that may have occurred during the windows installation of the devices and USB drivers.
Note that it is necessary to have the relevant NaturalPoint software installed for your hardware in order for this tool to work properly (i.e. SmartNAV 3 software for SmartNAV hardware).
NaturalPoint provides this tool with no warranty and support for users who may have experienced USB installation issues and wish to resolve the problem on their own without the assistance of NaturalPoint technical support. Use of this tool is done at the users own risk and NaturalPoint will not be held liable for any issues which may occur as a result of its use.
Links:
WinZip Version
Standard EXE Version
NPRegFix.exe - Registry Fix here!
Re: NPRegFix.exe - Registry Fix here!
Thanks for the post Rick!
Re: NPRegFix.exe - Registry Fix here!
Any for ver. 4?
Re: NPRegFix.exe - Registry Fix here!
This was for a specific issue, and driver problem with the SmartNAV 3. The drivers are loaded differently with the SmartNAV 4, so this would not work.