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User Account Control (UAC)
Posted: Fri Sep 25, 2009 3:36 am
by fbiarnes
In Windows Vista when the window is the User Account Control (UAC)
"Check whether you are a home user that the operation"
The SmartNav 3.2 shall be temporarily blocked and you can only continue / cancel a conventional mouse
Re: User Account Control (UAC)
Posted: Mon Sep 28, 2009 1:58 pm
by VincentG
Yes we have seen this issue, as Vista is loading the UAC screen on a permission level outside of Windows.
Currently the only remedy is to disable UAC message
http://windowshelp.microsoft.com/Window ... 01033.mspx
Re: User Account Control (UAC)
Posted: Sat Oct 03, 2009 6:07 pm
by dkehler
Is this an issue with Windows 7 as well?
Re: User Account Control (UAC)
Posted: Mon Oct 05, 2009 12:13 pm
by VincentG
UAC is done differently in Windows 7
Re: User Account Control (UAC)
Posted: Mon Oct 26, 2009 1:27 pm
by johnqpublic
Can I use my SmartNav 3 with Windows 7? Hope so, I already ordered the upgrade.
Re: User Account Control (UAC)
Posted: Tue Oct 27, 2009 11:58 am
by VincentG
Yes, with the latest software.
Re: User Account Control (UAC)
Posted: Sun Dec 06, 2009 11:19 am
by nsr1
[quote=dkehler]Is this an issue with Windows 7 as well? [/quote]
Yes, every program that goes thru & is active, SmartNav won't work. You just have to turn UAC off somehow.
Re: User Account Control (UAC)
Posted: Mon Dec 07, 2009 3:23 pm
by VincentG
1.10 : Why does the SmartNav stop responding in Vista/Windows 7 when trying to install applications or perform OS Administration tasks?
This issue is caused by the computer's operating system changing into a different permission level, where the SmartNav is not accessible. You can bypass the issue by following the steps listed below.
Disable and Turnoff UAC in Windows 7 from Control Panel
1. Access User Control Panel from Start Menu -> Control Panel -> User Accounts and Family Safety -> User Account
2. Click on User Account Control settings link
3. Move the Slider to Never Notify
4. Click OK to make the change effective
5. Reboot