smartnav won't track

This is the place for comments, criticisms and even the occasional compliment related to the SmartNav drivers and profiler. Also the place to discuss and review support issues.
Post Reply
pcourtney1
Posts: 13
Joined: Mon Oct 25, 2010 3:07 pm

smartnav won't track

Post by pcourtney1 »

when i start smartnav it wont track until i open control panel then close control panel then it will track fine thank you

phillip courtney
NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: smartnav won't track

Post by NaturalPoint - Mike »

When did this issue start?
What version of windows are you using?
What version of the SmartNav software are you using?
pcourtney1
Posts: 13
Joined: Mon Oct 25, 2010 3:07 pm

Re: smartnav won't track

Post by pcourtney1 »

windows xp
smartnav 3.2 build 28
NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: smartnav won't track

Post by NaturalPoint - Mike »

I would recommend, as a start, uninstalling and reinstalling the SmartNav software. Ensure, as a precaution, that the camera is not plugged in while you are doing this to ensure that the drivers get reset appropriately.
pcourtney1
Posts: 13
Joined: Mon Oct 25, 2010 3:07 pm

Re: smartnav won't track

Post by pcourtney1 »

thank you
Post Reply