We recently downloaded the latest Beta version of the tracking tools and were not able to calibrate our system with not even a single stroke of the wand. After several attempts we had to revert to the latest, non-beta version of tracking tools.
As soon as we click "Start Wanding" we immediately receive the red window stating "a camera identifier has changed". This issue has randomly occurred in both the latest version of tracking tools as well as Arena however when it does occur in these versions it generally doesnt happen until after a few minutes of wanding.
We are running on a Windows 7 64-bit machine.
Tracking Tools 2.4 Beta 1 - Unable to Calibrate
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- Posts: 16
- Joined: Thu Mar 18, 2010 6:19 pm
Re: Tracking Tools 2.4 Beta 1 - Unable to Calibrate
Hello,
How many and what type of cameras are used in your system, and are OptiHubs in use as well?
Also, which versions of Tracking Tools 2.4.0 Beta 1 did you try (32 and/or 64 bit)?
How many and what type of cameras are used in your system, and are OptiHubs in use as well?
Also, which versions of Tracking Tools 2.4.0 Beta 1 did you try (32 and/or 64 bit)?
Re: Tracking Tools 2.4 Beta 1 - Unable to Calibrate
In your post you mention that a similar issue sometimes occurred in the "latest versions" of Tracking Tools and Arena as well, although less frequently.
* Which exact versions of the software are you referencing when you say "latest"?
* How often would you say that the issue occurred in the versions you reference as "latest"?
* Are there versions of the software which you have never experienced the issue with?
* Which exact versions of the software are you referencing when you say "latest"?
* How often would you say that the issue occurred in the versions you reference as "latest"?
* Are there versions of the software which you have never experienced the issue with?
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- Posts: 16
- Joined: Thu Mar 18, 2010 6:19 pm
Re: Tracking Tools 2.4 Beta 1 - Unable to Calibrate
We are using 12, VR100:R2 cameras one of which has the filter switcher.
We tried v2.4.0 Beta 1 - 64 Bit
We tried v2.4.0 Beta 1 - 64 Bit
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- Posts: 16
- Joined: Thu Mar 18, 2010 6:19 pm
Re: Tracking Tools 2.4 Beta 1 - Unable to Calibrate
* Which exact versions of the software are you referencing when you say "latest"?
We use v2.3.3 of Tracking Tools and v1.7.3 of Arena
* How often would you say that the issue occurred in the versions you reference as "latest"?
About 60% of the time, once it does occur if we continue trying to calibrate it happens more frequent to the point that just presenting the wand in the capture area with one quick movement of the wand will produce the error. Version v2.4.0 Beta 1 occurs every time you hit the start wanding button.
The following post has lots of details that I have captured which may or may not be of any use but should have a look.
http://forum.naturalpoint.com/forum/ubb ... #Post50118
* Are there versions of the software which you have never experienced the issue with?
Yes, however the system sat idle of about a year so the last version that did not produce the error would of been many versions ago.
We use v2.3.3 of Tracking Tools and v1.7.3 of Arena
* How often would you say that the issue occurred in the versions you reference as "latest"?
About 60% of the time, once it does occur if we continue trying to calibrate it happens more frequent to the point that just presenting the wand in the capture area with one quick movement of the wand will produce the error. Version v2.4.0 Beta 1 occurs every time you hit the start wanding button.
The following post has lots of details that I have captured which may or may not be of any use but should have a look.
http://forum.naturalpoint.com/forum/ubb ... #Post50118
* Are there versions of the software which you have never experienced the issue with?
Yes, however the system sat idle of about a year so the last version that did not produce the error would of been many versions ago.