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Camera freezing, system locking up

Posted: Sun Feb 10, 2013 12:45 pm
by BitBucketBob
I just received a V120:Trio OptiTrack package. I have installed the Tracking Tools 2.5.1.64-bit software on:

HP Elitebook 8760w
i7 8GB RAM
Windows 7 Professional 64-bit
NVidia Quadro 3000M

I have only done the basic "Create from visible" and let it run. What I have observed is that after a period of time, one of the cameras (not always the same one) will stop updating. I have also observed that if I continue on, that another of the two remaining cameras will stop updating.

I have also found that this application will from time to time completely lock up my computer. The last time this occurred, I had selected the "View from trackable" view.

Any suggestions as to how I can avoid these anomalies?

Regards,

BBB

Re: Camera freezing, system locking up

Posted: Mon Feb 11, 2013 12:59 pm
by jolsonsalem
Are you plugged into a USB port on the left or right side of the laptop?

Re: Camera freezing, system locking up

Posted: Tue Feb 12, 2013 12:54 pm
by NaturalPoint - Brent
The issue was the USB 3 port being used. BBB switched over to the usb 2 ports on his laptop and is no longer having issues.