Hi,
I am potentially looking to buy a second hand Prime41 system and have the following questions:
- Can I take and use the existing software licences or do I have to purchase a new licence?
- How can I obtain software updates/firmware updates - if applicable?
- Can I obtain support for the system either via this forum or via other methods? Phone/email etc.
Many thanks,
Damien
Optitrack Licences and Support?
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- Posts: 609
- Joined: Tue Mar 19, 2013 5:03 pm
Re: Optitrack Licences and Support?
Hello Damien,
Congratulations on your future purchase.
-You can use the existing license.
-Software updates are located on our website. You can download them as they are available and if your license is current. If the license is expired, you can down
-You can obtain support on the forum, phone, and email. We prefer to assist our customers through our trouble ticketing system at help.naturalpoint.com
Best Regards,
Congratulations on your future purchase.
-You can use the existing license.
-Software updates are located on our website. You can download them as they are available and if your license is current. If the license is expired, you can down
-You can obtain support on the forum, phone, and email. We prefer to assist our customers through our trouble ticketing system at help.naturalpoint.com
Best Regards,
Dustin
Technical Support Engineer
OptiTrack | TrackIR | SmartNav
Technical Support Engineer
OptiTrack | TrackIR | SmartNav