Crash happens when start recording!

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zsll
Posts: 28
Joined: Wed Aug 20, 2008 8:31 am

Crash happens when start recording!

Post by zsll »

Hi

I installed Arena in a xp sp2 system and every time I started recording there will be a pop-up says "runtime error The application has requested the Runtime to terminate it in an unusual way...". Have you experienced this and how to address this please? Thank you.
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: Crash happens when start recording!

Post by VincentG »

What version of Arena are you using?

Laptop/desktop system?

System specs?

Have you tried a clean software install?
yoshi
Posts: 174
Joined: Sun Jul 24, 2005 5:00 am
Location: silicon valley

Re: Crash happens when start recording!

Post by yoshi »

Also does the hard disk Arena is installed have free space? Arena caches data to a temporary file while recording to minimize memory usage. Can you retry recording with at least 1GB free hard disk space?
zsll
Posts: 28
Joined: Wed Aug 20, 2008 8:31 am

Re: Crash happens when start recording!

Post by zsll »

Hi

I am using a powerful desktop computer with 2.66Ghz cpu, 1gb memory and more than 60GB free harddrive space. The arena I am using is 1.4 fianl. I have tried to reinstall it while we still have this problem.
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: Crash happens when start recording!

Post by VincentG »

What type of video card are you using?
zsll
Posts: 28
Joined: Wed Aug 20, 2008 8:31 am

Re: Crash happens when start recording!

Post by zsll »

Hi

When crashes happen, I am using not using the administrator account. Now when I log in as the administrator of the computer and it's fixed. Thanks still.
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