same topic as some others.....TIR not working

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gregj
Posts: 17
Joined: Wed Jul 22, 2009 7:45 pm

same topic as some others.....TIR not working

Post by gregj » Mon Jan 14, 2013 6:21 am

Had to reinstall FSX and TIR4 recently. I can get the software to work, (green light/Blue light - and tracking in camera mode. However in FSX (with toggle unchecked) the tracking unit does not work. Most recent software installed on Win 7 64.

I have uninstalled and reinstalled several times to no effect. Frustrating to say the least since it was so flawless prior to software update.....perhaps I need to go back to default software?

jolsonsalem
Posts: 323
Joined: Thu Oct 11, 2012 9:18 am

Re: same topic as some others.....TIR not working

Post by jolsonsalem » Tue Jan 15, 2013 10:02 am

I'd like to do a remote session and take a look at what's going on there. You can download the support app from our website at: http://www.naturalpoint.com/trackir/06-support/contact/

I am available for remote support between 9am-5pm PST on Monday-Friday, and you will only be able to download the app during those times.

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