Blue led on track ir 4
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- Posts: 1
- Joined: Tue Jan 15, 2013 2:08 am
Blue led on track ir 4
I have had this track ir 4 for some time now and it has worked great then one day it stopped working for no reason. I uninstalled the software and installed the latest software and the connected the trackir usb. it installs the driver and looks good. but when i move the hat infront of the lense it doesnot detect it. a blue led is flashing on the unit every 5 seconds. no other leds flash. please help?
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- Posts: 323
- Joined: Thu Oct 11, 2012 9:18 am
Re: Blue led on track ir 4
A flashing blue LED means that it is in low power mode. Are you using version 4 or 5 of the TrackIR software?
Re: Blue led on track ir 4
same thing happend to me...only blue light flashing in intervals.
system detects the tir a i can easily install,but finally,it does not work.
i use 5.2.2 version
system detects the tir a i can easily install,but finally,it does not work.
i use 5.2.2 version
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- Posts: 1477
- Joined: Mon Nov 04, 2013 10:19 am
Re: Blue led on track ir 4
Hello papluh,
Your TIR unit may not be getting enough power, or it may be a different failure. I would like you to go to help.naturalpoint.com and create a helpdesk ticket with me. I would like to test a few possible solutions and then post the correct one here.
Best regards,
Your TIR unit may not be getting enough power, or it may be a different failure. I would like you to go to help.naturalpoint.com and create a helpdesk ticket with me. I would like to test a few possible solutions and then post the correct one here.
Best regards,
Mike Witham
TrackIR Product Manager
TrackIR Product Manager
Re: Blue led on track ir 4
1/i will try to measure/change usb cable
2/if it does not help i will put it in the waste basket : =)
2/if it does not help i will put it in the waste basket : =)
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- Posts: 1477
- Joined: Mon Nov 04, 2013 10:19 am
Re: Blue led on track ir 4
Hello papluh,
Thanks for the update, and please let me know how it goes.
Thanks for the update, and please let me know how it goes.
Mike Witham
TrackIR Product Manager
TrackIR Product Manager