Re: Trackir 4 pro no device detected
Posted: Sat Feb 09, 2013 5:28 am
[quote=NaturalPoint - Jeff]Can you check to see if you have the folder where the drivers are installed?
If you're running a 64bit version of windows it should be:
C:\Program Files (x86)\NaturalPoint\USB Drivers x64
On 32bit versions of Windows it should be:
C:\Program Files\NaturalPoint\USB Drivers
If either of those folders are present, right click on the Unknown device and choose "Update device driver", choose "Browse my computer for driver software", point it to the correct folder and make sure "Include subfolders" is checked. Click through and it should install the driver.
If those folders aren't present email me at jeff@naturalpoint.com and we can schedule a time to do a remote support session and I'll get in there and take a look at it.
[/quote]
Hi Jeff,
the Folder you mentioned is missing on my System (Windows 8 64bit).
Can i download the USB Drivers seperatly somewhere? Or can you provide them for download?
If you're running a 64bit version of windows it should be:
C:\Program Files (x86)\NaturalPoint\USB Drivers x64
On 32bit versions of Windows it should be:
C:\Program Files\NaturalPoint\USB Drivers
If either of those folders are present, right click on the Unknown device and choose "Update device driver", choose "Browse my computer for driver software", point it to the correct folder and make sure "Include subfolders" is checked. Click through and it should install the driver.
If those folders aren't present email me at jeff@naturalpoint.com and we can schedule a time to do a remote support session and I'll get in there and take a look at it.
[/quote]
Hi Jeff,
the Folder you mentioned is missing on my System (Windows 8 64bit).
Can i download the USB Drivers seperatly somewhere? Or can you provide them for download?