base snapped no more joy

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base snapped no more joy

Post by uhu_fritzl65 » Fri Jan 03, 2014 8:47 pm

i have been using track ir 4 pro for over 6 years now.
due to accident, tripped over USB cable, the base and small shaft which go into the trackir unit snapped... it functions, i just cant seem to position it properly...think of it like a bobble head...
can i get a replacement part sent?
thank you for your time

NaturalPoint Employee
NaturalPoint Employee
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Re: base snapped no more joy

Post by MikeWitham » Mon Jan 06, 2014 12:42 pm

Hey Fritz,

Please let me know what you end up doing to fix the issue, and thank you for submitting the ticket at
Mike Witham
TrackIR Product Manager

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Joined: Sun Jun 29, 2014 10:05 am

Re: base snapped no more joy

Post by stubbles » Sun Jun 29, 2014 10:19 am

The same thing happened to me. I just broke the rest of the stand off, then used that blue putty poster-tac stuff to stick it to my monitor. Works like a charm! :)

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