base snapped no more joy

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uhu_fritzl65
Posts: 1
Joined: Sun Feb 12, 2006 5:00 am
Location: Occupied Tschikago

base snapped no more joy

Post by uhu_fritzl65 »

hello
i have been using track ir 4 pro for over 6 years now.
due to accident, tripped over USB cable, the base and small shaft which go into the trackir unit snapped... it functions, i just cant seem to position it properly...think of it like a bobble head...
can i get a replacement part sent?
thank you for your time
Fritz
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: base snapped no more joy

Post by MikeWitham »

Hey Fritz,

Please let me know what you end up doing to fix the issue, and thank you for submitting the ticket at help.naturalpoint.com.
Mike Witham
TrackIR Product Manager
stubbles
Posts: 2
Joined: Sun Jun 29, 2014 10:05 am

Re: base snapped no more joy

Post by stubbles »

The same thing happened to me. I just broke the rest of the stand off, then used that blue putty poster-tac stuff to stick it to my monitor. Works like a charm! :)
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