Camera keeps turning itself off!?

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wobano
Posts: 1
Joined: Fri Mar 20, 2015 5:16 pm

Camera keeps turning itself off!?

Post by wobano » Fri Mar 20, 2015 5:19 pm

Mid game, rather consistently, my TrackIR 4 camera will turn off. The 4 small red lights will go out, and my head location will freeze. The solution is to un-plug and then re-plug in the USB cable. Then the camera turns back on and I can continue playing.

What's going on? This is a recent development.

MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Camera keeps turning itself off!?

Post by MikeWitham » Tue Mar 24, 2015 11:02 am

wobano,

Does the camera freeze after the same amount of time? What version of the software are you using? Have you tested it with a different version?

Regards,
Mike Witham
TrackIR Product Manager

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