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RAM usage of Trackir 4

Posted: Sat May 16, 2015 11:17 am
by Scott
Hi there !

I used TRackIR 4 for years now,without problems.But changing the PC and there with
the OC,from Vista 64 to W8.1 64 and now using P3Dv2.5 instead of FSX.TrackIR started to
"collect" RAM while it is tracking.Within a few minutes the RAM Usage is up to 2 GB.Shortly after TrackIR freezes.
I am using the "newest" driver which made my TRackIR 4 a TrackIR5 iconwise.
Any ideas? Sorry for my english.

Scott from Germany

Re: RAM usage of Trackir 4

Posted: Mon May 18, 2015 4:33 pm
by MikeWitham
Hello Scott,

I would like you to remove and re-install the software to see if this is just a corruption during install. I have had the TrackIR freeze and the TrackIR hog ram, but not at the same time.

Regards,

Re: RAM usage of Trackir 4

Posted: Sat Jul 04, 2015 5:54 am
by Scott
Hello Mike !

Excuse my late answer,but it did not appear again,TILL NOW.
But this time I figured out,when it exactly appears.
It must be tracking,means the view is moving,and it only starts in the second,where the
Multiplayer session is connected.Nothing happens offline.

Btw.I did a reinstall before.

Regards,

Scott

Re: RAM usage of Trackir 4

Posted: Sat Jul 04, 2015 6:50 am
by Scott
Hi Mike !

I forgot to mention,when I disconnect from Multiplayer,TrackIR still eats RAM( 4 seconds for 10 MB )
After restart P3D, everything is back normal.TrackIR levels out at 37MB.

Regards,

Scott

Re: RAM usage of Trackir 4

Posted: Mon Jul 06, 2015 5:06 pm
by MikeWitham
Scott,

Does it still do it if you go into the Task Manager and increase TrackIR's priority?

Regards,

Re: RAM usage of Trackir 4

Posted: Fri Jul 10, 2015 3:02 am
by Scott
Hello Mike !

Yes,it is still doing it.Even with the highest priority.

Scott

Re: RAM usage of Trackir 4

Posted: Fri Jul 10, 2015 2:37 pm
by MikeWitham
Scott,

I want you to test an older version of the software. Just to eliminate it as a possibility. Please remove the software and drivers you have installed. Reboot the machine and then download and install http://media.naturalpoint.com/software/ ... .Final.exe. Then test it out again.

Regards,

Re: RAM usage of Trackir 4

Posted: Sat Jul 11, 2015 8:03 am
by Scott
Hello mike!

Couldn't get the software from the link running.Reverted to version 4.2.039 and got that working,but still running out of memory ,when in Multiplayer.No matter which "priority".

Scott

Re: RAM usage of Trackir 4

Posted: Mon Jul 13, 2015 3:56 pm
by MikeWitham
Scott,

If you couldn't get the version 5 software from that link running then there is a bigger problem on your PC. I would like you to try again, and if it will not install I would like you to create a ticket with me at help.naturalpoint.com.

Regards,

Re: RAM usage of Trackir 4

Posted: Mon Jul 20, 2015 10:43 pm
by Scott
Hi Mike !

Got the new software to work,but still the same issue.
Heard from friends,they have the same problem.But they didn't see ,that it was the RAM usage,which caused TrackIR to freeze.
So any ideas,Mike? Would be nice.
Regards,

Scott