Reflecting glasses issue

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coolpoint
Posts: 3
Joined: Fri Mar 04, 2016 6:42 am

Reflecting glasses issue

Post by coolpoint » Fri Mar 04, 2016 6:57 am

I'm using track ir 4 + TrackIR Software 5.4 with windows 7 x64 and there's problem of reflecting glasses issue.
I know the option in camera tap 'adjust the light filter threshold' but it's not working for my glasses.
however, it has been working great on the TrackIR Software version 4.
where can I get that ver.4 track ir software?

MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Reflecting glasses issue

Post by MikeWitham » Fri Mar 04, 2016 1:20 pm

coolpoint.

What is your LED brightness set at? Have you tried lowering it in conjunction with raising the light filter threshold?

Regards,
Mike Witham
TrackIR Product Manager

coolpoint
Posts: 3
Joined: Fri Mar 04, 2016 6:42 am

Re: Reflecting glasses issue

Post by coolpoint » Fri Mar 04, 2016 9:07 pm

mike,

Lowering led brightness is working but not perfectly.
Still happening. Intermittently it causes the cockpit to become erratic for a second then go back to normal.

I just need the old version 4 software.
Why you guys block old version?
Many people still need it.
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MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Reflecting glasses issue

Post by MikeWitham » Mon Mar 07, 2016 2:48 pm

coolpoint,

I apologize but what I had meant to have you turn down is the IR brightness, not the status LEDs.

Regards,
Mike Witham
TrackIR Product Manager

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