Trackir 4 woes after updating ...

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cobbs07
Posts: 1
Joined: Sun Jun 26, 2016 2:46 am

Trackir 4 woes after updating ...

Post by cobbs07 » Sun Jun 26, 2016 2:57 am

I have had TrackIR 4 with vector since 2005

It has worked flawlessly.

I made the HUGE mistake of having to uninstall it and re-install.

I have no option but to use the 5 series drivers instead of the old Trackir 4 software.

I have been using this and have been trying to get it to work properly for over a week now.

I have scowered the forums and tried everything to get this to work as it used to.

No Joy, i have seen that other people with 4 are having the same problem and have asked for the old 4 drivers to be available for their systems only to be told,

"they are no longer available"

This is not good enough.

My t4 is now a useless bit of plastic that i will be taking off the system and throwing in the bin.

One customer less for you,Endex...expend all ammo.

MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Trackir 4 woes after updating ...

Post by MikeWitham » Wed Jun 29, 2016 1:05 pm

cobbs07,

Might I ask what was not working correctly? Without knowing the issues, I cannot begin to correct them. I haven't ran into anything from 4 that didn't work better in 5 and I'm sure we could get the settings to meet your liking.

Regards,
Mike Witham
TrackIR Product Manager

MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Trackir 4 woes after updating ...

Post by MikeWitham » Wed Jul 06, 2016 11:12 am

cobbs07,

I wanted to reach out to you again and see if you had any information regarding the issue you were having so I can find a solution for you?

Regards,
Mike Witham
TrackIR Product Manager

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