TrackIR 4 Pro camera not functioning

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metalfan_666
Posts: 1
Joined: Fri Jul 29, 2016 1:05 pm

TrackIR 4 Pro camera not functioning

Post by metalfan_666 »

Hello,
since today, my camera somehow doesn't work anymore, instead it says "device not detected". My hardware seems to be alright, because the blue light is still flashing, but the other lights don't start anymore. My drivers are still in the USB Drivers x64 folder. I've already tried different USB 2.0 and 3.0 ports but that also doesn't help. I've read the other thread related to this but I couldn't find answers there. Does anyone maybe know how to make it work again?
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: TrackIR 4 Pro camera not functioning

Post by MikeWitham »

metalfan_666,

Does it still show up correctly in the device manager? Have you tried updating the driver in device manager by pointing it to the correct driver?

Regards,
Mike Witham
TrackIR Product Manager
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