Blue flashing on TIR4

Jim
NaturalPoint Employee
NaturalPoint Employee
Posts: 1395
Joined: Mon Oct 14, 2002 5:00 am
Location: Corvallis, Oregon
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Re: Blue flashing on TIR4

Post by Jim » Fri Dec 02, 2005 8:16 am

Hello:

I believe that this has a strong possibility of being a hardware failure issue. Please contact Rick at support@naturalpoint.com to arrange a replacement unit. Thanks and sorry about the hastle.

blazer26
Posts: 5
Joined: Fri Sep 30, 2005 5:00 am

Re: Blue flashing on TIR4

Post by blazer26 » Fri Dec 02, 2005 9:43 am

Hi,
I have emalied him the problem since wenesday, november 29th and sent him the log on USB device yesterday and still waiting for reply. I have emailed him tonight for replacement will wait for reply.

blazer26

[ December 02, 2005, 04:44 PM: Message edited by: blazer26 ]

blazer26
Posts: 5
Joined: Fri Sep 30, 2005 5:00 am

Re: Blue flashing on TIR4

Post by blazer26 » Sat Dec 03, 2005 3:18 pm

hi,
I have another computer and tried that, same results just like my ther computer that I tried the first time, anyways it is an hardware failure, so I am going to get exchenge for bad one to a new one and I have been contacting rick by email for replacement and ask him to check the bad one to diagnose to see what is wrong with it.

And thank you guys for helping me try to get the Track IR working, unfortunate it is not working.

Thanks regards,
Blazer26

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