NPRegFix.exe - Registry Fix here!

VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: NPRegFix.exe - Registry Fix here!

Post by VincentG » Tue Dec 16, 2008 5:35 pm

answered

Ehab
Posts: 4
Joined: Tue Feb 03, 2009 10:12 am

Re: NPRegFix.exe - Registry Fix here!

Post by Ehab » Sat Feb 07, 2009 9:43 am

I did send to you my Problem on support@naturalpoint.com
As i did post on another Subject (No Detected Device Blue Led Flashing) and did not get any answer ti now???

can you please answer me to try to finish this Problem?

As i said in my Mail 200 EUROs are a lot for a Device which works just 8 Months!!!!!!


Thanks for your Help

Ehab

VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: NPRegFix.exe - Registry Fix here!

Post by VincentG » Mon Feb 09, 2009 3:31 pm

Answered via email again. Please check your spam filter, incase it was lost.

po4h3
Posts: 3
Joined: Sun Apr 05, 2009 2:40 pm

Re: NPRegFix.exe - Registry Fix here!

Post by po4h3 » Sun Apr 05, 2009 2:50 pm

Hi, I have had my Track IR 4 working for 2 years and 3 months on the top of my CRT monitor and ran OK . I enjoyed a lot Flight Sims. Today when moving some cables behind the monitor, the TrackIR camera fell from the monitor to the keyboard. And it stopped to work. When I launch the software it says "No device is detected". It has disappeared from Windows' Device Manager list. No LEDs light, blue or red.

I tried everything: to unplug the camera, uninstall software, reboot, install soft and plug back and nothing. Several times. Even unpluging all other USB devices leaving TrackIR alone: nothing. I tried the registry fix here and it says "No devices detected nedded to be fixed". It seems it is dead.

Apparently the camera seems OK, no breaks, no hits, nothing. But LEDs do not light. May this stupid fall of some inches have broken internally the equipment?

Kind regards
Last edited by po4h3 on Sun Apr 05, 2009 2:52 pm, edited 0 times in total.
Reason: Spelling

VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: NPRegFix.exe - Registry Fix here!

Post by VincentG » Mon Apr 06, 2009 11:17 am

You have tried moving USB ports?

Tried the device on another system?

po4h3
Posts: 3
Joined: Sun Apr 05, 2009 2:40 pm

Re: NPRegFix.exe - Registry Fix here!

Post by po4h3 » Mon Apr 06, 2009 12:48 pm

Yes I tried other ports im my PC, all belonging to the motherboard and nothing.

And I have tested it also in 2 more computers, a desktop PC and a laptop and nothing. "No device detected", no LEDs lightning.

I am using version 4.1 build 35 of the software. My installing procedure is: running .exe program, till it finishes and then I plug the camera in one USB plug.

I am very sad.

VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: NPRegFix.exe - Registry Fix here!

Post by VincentG » Mon Apr 06, 2009 1:05 pm

Unfortunately, I would say that it has had some type of hardware failure

po4h3
Posts: 3
Joined: Sun Apr 05, 2009 2:40 pm

Re: NPRegFix.exe - Registry Fix here!

Post by po4h3 » Mon Apr 06, 2009 1:21 pm

May I send it by mail to repair, somewhere? Is it worth?

VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: NPRegFix.exe - Registry Fix here!

Post by VincentG » Tue Apr 07, 2009 2:29 pm

Unfortunately we do not have a repair service for the devices.

AlexanderZ
Posts: 4
Joined: Tue May 12, 2009 3:40 am

Re: NPRegFix.exe - Registry Fix here!

Post by AlexanderZ » Tue May 12, 2009 4:46 am

Hi, my TIR worked ok for a long time, but I've got a problem with it.
It's well detected by windows but software (TrackIR_4.1.037.Final) says that no device detected. I've tryed to install v.5 of TIR's software, it detected camera, shown it's serial number but tracking doesn't run. Indicators orange is lighting and blue is flashing, but no tracking LEDs I can see. I've tryed to isolate it, tried to use an active USB hub, tryed to use another OS at the same machine but nothing helps. What could it be?

Kind regards

Post Reply