Track IR4 software not loading after resume from sleep?

VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: Track IR4 software not loading after resume from sleep?

Post by VincentG »

Hmmm, very strange, as I was testing it here, with Vista 64, and it was working fine.............
d.burnette
Posts: 66
Joined: Mon Mar 14, 2005 5:00 am

Re: Track IR4 software not loading after resume from sleep?

Post by d.burnette »

Hmm, well, that is strange. Not sure why it is doing it, and it doesn't each and every time, but it does at least 50% of the time or more, after resuming from sleep, until I reboot the system. The software does not launch, but I can see the track ir 32 exe in the process tab, and end it, in task manager. I reboot and then all is well.
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: Track IR4 software not loading after resume from sleep?

Post by VincentG »

Try updating the software to the latest version, as this should also update the TrackIR drivers as well.
d.burnette
Posts: 66
Joined: Mon Mar 14, 2005 5:00 am

Re: Track IR4 software not loading after resume from sleep?

Post by d.burnette »

I have the latest version, I installed Vista Ultimate 64 bit a couple weeks ago, and downloaded and installed the latest version, guess I could try uninstalling and reinstalling...
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: Track IR4 software not loading after resume from sleep?

Post by VincentG »

Thye drivers themselves should be listed under NaturalPoint (Device Manager), when using the latest version.........
d.burnette
Posts: 66
Joined: Mon Mar 14, 2005 5:00 am

Re: Track IR4 software not loading after resume from sleep?

Post by d.burnette »

Are you talking the beta drivers? I will give them a try.
I have the latest " final " version, the build 30 I believe?
d.burnette
Posts: 66
Joined: Mon Mar 14, 2005 5:00 am

Re: Track IR4 software not loading after resume from sleep?

Post by d.burnette »

Ok, I uninstalled build 30 final version, and installed the latest beta.
Now, after sleeping the system, when I wake it, and launch the Track IR software, the window does open, but now it just freezes, says no device, and when I try to close the window, get the program is not responding message and have to choose to end the program...
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: Track IR4 software not loading after resume from sleep?

Post by VincentG »

and the TrackIR is listed under NaturalPoint, in Device Manager?
d.burnette
Posts: 66
Joined: Mon Mar 14, 2005 5:00 am

Re: Track IR4 software not loading after resume from sleep?

Post by d.burnette »

It is listed, under Universal Serial Bus Controllers, as:
Natural Point Track IR4.
d.burnette
Posts: 66
Joined: Mon Mar 14, 2005 5:00 am

Re: Track IR4 software not loading after resume from sleep?

Post by d.burnette »

Just tried it again, and this time the software again did not load like previously, but track ir 32 process listed as running in task manager processes tab. Only way I will be able to get it to run properly at this point, would be to reboot my machine.
This is wierd...
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