Tir Software hang on exit

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eduardoafvieira
Posts: 2
Joined: Sat Apr 04, 2009 7:31 pm

Tir Software hang on exit

Post by eduardoafvieira » Sat Apr 04, 2009 7:36 pm

Hello.

I have Track IR 4 with vector. Works ok. But when I go close the application it hangs and I have to end the process manually.

After doing so for more than a year, I decided to bother you guys with this issue. Tried searching for this solution here, but no luck so far.

Thanks in advance,

Eduardo Vieira
IL-2 - LBR=Gustav.Denk

VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: Tir Software hang on exit

Post by VincentG » Mon Apr 06, 2009 11:19 am

Are you running any other applications in the background?

Connected directly to the PC, or using a hub?

What version of the TrackIR software are you using?

Have you tried a clean install of the software?

Remove the TrackIR software by doing the following:
a. Click "Start"
b. Click on the "Control Panel"
c. Click "Add/Remove Programs"
d. Find "TrackIR" and click "Change/Remove"
e. Once launched it will give the option to completely remove it.
f. Delete the NaturalPoint folder at the following location, C:\Program Files\NaturalPoint
g. Download and reinstall the software from the following location,
http://www.naturalpoint.com/trackir/06- ... nuals.html

eduardoafvieira
Posts: 2
Joined: Sat Apr 04, 2009 7:31 pm

Re: Tir Software hang on exit

Post by eduardoafvieira » Mon Apr 06, 2009 9:26 pm

Tks Vincent, that solved it.

I was using version 4.1.034. No background programs, besides the unavoidable ones. Connected directly to my PC, no Hub use.

Cheers,

Eduardo

stinger22
Posts: 6
Joined: Mon May 30, 2005 5:00 am

Re: Tir Software hang on exit

Post by stinger22 » Tue May 18, 2010 8:45 pm

I get the same, try to close, it hangs, right click on tab at bottom of screen, click close and get message it has stopped working do I wish to close. Then it closes.

Vista Home Premium SP2, nothing in background and I run pretty clean. Direct to PC-USB, update says I am running latest version.

VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: Tir Software hang on exit

Post by VincentG » Wed May 19, 2010 11:39 am

Latest motherboard bios installed?

It is something we are looking into

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