Problem with TrackIr4

[Qpassa]

Hi:
I dont know what is happening but it disconnect when I have played about 2 hours, maybe overheat?
Windows 7 x64 Home
Software for 4 ,last update

Regards
And thanks in advance

[Qpassa]

hello?

[VincentG]

Are you plugging in directly to the system, or are you using a hub?

Have you tried isolating the device on the USB ports?

Have you tried turn off any kind of power save feature for your USB ports?

In the "Device Manager" you can right click the "USB Root Hub"(s), that show, and then select properties. On the power management tab, uncheck the box that allows the computer to turn off the USB port to save power (i.e. uncheck the box). Sometimes that has an impact on the connectivity of the devices.

[Qpassa]

I will test in the USB of the backside of my PC ( I always use the position of the front of the PC)

[Qpassa]

I think its a problem with the Win7 and his advanced options of energy ( desactivate USB's) like u said,
Thanks good product the Track Ir !