No lights on TrackIR4 Pro

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ITGL72
Posts: 18
Joined: Mon Aug 25, 2003 5:00 am

No lights on TrackIR4 Pro

Post by ITGL72 » Mon Jun 21, 2010 8:24 am

My TrackIR4 Pro does not light up anymore.

I was playing Wings of Prey last night when suddenly it just stopped working. I rebooted, plugged the device into different ports on the gaming PC and even my laptop. However there is no sign of light coming on or windows even recognizing a USB device was connected.

I'm running Windows 7.

The software tells me no device detected or connected. I'm using the latest trackIR software too.

Suggestions?

VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: No lights on TrackIR4 Pro

Post by VincentG » Mon Jun 21, 2010 2:40 pm

answered via email

Clarus
Posts: 2
Joined: Thu Aug 05, 2010 12:35 am

Re: No lights on TrackIR4 Pro

Post by Clarus » Thu Aug 05, 2010 12:38 am

[quote=glsimpilot]My TrackIR4 Pro does not light up anymore.

I was playing Wings of Prey last night when suddenly it just stopped working. I rebooted, plugged the device into different ports on the gaming PC and even my laptop. However there is no sign of light coming on or windows even recognizing a USB device was connected.

I'm running Windows 7.

The software tells me no device detected or connected. I'm using the latest trackIR software too.

Suggestions? [/quote]


I would also like to recieve that answered email because its also happening to me.

VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: No lights on TrackIR4 Pro

Post by VincentG » Thu Aug 05, 2010 12:40 pm

Please email support with your issue, as well as your camera serial number.

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