Trackir4 not working

NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: Trackir4 not working

Post by NaturalPoint - Mike » Tue Nov 08, 2011 10:17 am

USB\Unknown means that the computer can't figure out what kind of device it is, let alone how it should talk to it. I would reckon that the device has had some kind of fault and no longer works. I don't believe that with this type of error it can even be reprogrammed.

warrior2seven
Posts: 3
Joined: Sat Nov 05, 2011 3:06 pm

Re: Trackir4 not working

Post by warrior2seven » Tue Nov 08, 2011 5:02 pm

PM sent to you Mike.

NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: Trackir4 not working

Post by NaturalPoint - Mike » Tue Nov 08, 2011 5:39 pm

Replied.

For anyone else out there, if you need a warranty check or more information, please email your serial number to support@naturalpoint.com. Try to avoid posting serial numbers in the forums.

Post Reply