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Re: Trackir4 not working
Posted: Tue Nov 08, 2011 10:17 am
by NaturalPoint - Mike
USB\Unknown means that the computer can't figure out what kind of device it is, let alone how it should talk to it. I would reckon that the device has had some kind of fault and no longer works. I don't believe that with this type of error it can even be reprogrammed.
Re: Trackir4 not working
Posted: Tue Nov 08, 2011 5:02 pm
by warrior2seven
PM sent to you Mike.
Re: Trackir4 not working
Posted: Tue Nov 08, 2011 5:39 pm
by NaturalPoint - Mike
Replied.
For anyone else out there, if you need a warranty check or more information, please email your serial number to
support@naturalpoint.com. Try to avoid posting serial numbers in the forums.