10 degrees and spams!

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oaktree
Posts: 1
Joined: Mon Dec 03, 2012 7:00 pm

10 degrees and spams!

Post by oaktree » Mon Dec 03, 2012 7:28 pm

I purched The TrackIR 4:PRO in 2008 (I think) and still going untill now having a few problems.

1) The filter (dark face shell) has cracked down the middle and lost the two little pieces on top and bottom that has the green and blue light. No problem i guess however, when i want to look up, the tracker will stop tracking at 5-10 degree. Could this be from the missing pieces and filter.

2) I recently updated to Version 5.2, now my computer will have these spams where the icons on my desktop blow up 200x the size and jumping around to other icons. The only way to fixed it is by shutting down my computer. This will not happen all the time, however, how can i fixed this from happening?

jolsonsalem
Posts: 323
Joined: Thu Oct 11, 2012 9:18 am

Re: 10 degrees and spams!

Post by jolsonsalem » Thu Dec 06, 2012 12:50 pm

If the screen/filter on the camera is cracked it could be interfering with tracking.

As for the malware you have I can guarantee that it did not come from downloading TrackIR 5.2 from our website. There are several free programs out there that will scan your system and attempt to remove any malware.

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