Another victim of the TCP's construction...

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Scarecrow398
Posts: 2
Joined: Fri Jan 04, 2013 11:07 pm

Another victim of the TCP's construction...

Post by Scarecrow398 » Tue May 21, 2013 2:05 am

Well, Victim might be the wrong term, but as like many others here, my TCP has also broken, first the LED-Arm clips and a few weeks later when my 1 year old niece pulled my headset from my desk :/

Overall the TIR5 seems to be an amazing piece of hardware (though a pain to calibrate at times.) but the TCP really lets it down. (particularly when i threw away the regular clip thinking it was a part of the packaing *facepalm*)

Is there any chance of a replacement TCP or at least a discount?

I hope from the amount of posts around about broken TCPs NaturalPoint is working on a improved clip :)

Edit: After looking through a few threads i noticed you say to contact through Help.natrualpoint.com, i have lodged a ticket there.

NaturalPoint-Dustin
Posts: 612
Joined: Tue Mar 19, 2013 5:03 pm

Re: Another victim of the TCP's construction...

Post by NaturalPoint-Dustin » Tue May 21, 2013 4:16 pm

Thanks for creating the ticket! 1 year old's are great for pulling things off desks.
Dustin
Technical Support Engineer
OptiTrack | TrackIR | SmartNav

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