LED's not being picked up..

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davenicoll
Posts: 9
Joined: Tue Apr 01, 2008 2:01 pm

LED's not being picked up..

Post by davenicoll » Tue Jun 09, 2015 6:29 am

Hi,

I had my Track IR 5 working fine with the Track clip pro

Now all of a sudden the LED lights are not being picked up by the sensor on the monitor (All 3 are red so are working)

I have to place the LED's on the clip centemetres from the sensor and even then the movement is extremely narrow...

It is out of warranty...Has it finally given up on me ? Am I missing something ?

It is unusable as it is and disappointing..

Dave

MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: LED's not being picked up..

Post by MikeWitham » Tue Jun 09, 2015 2:28 pm

davenicoll,

Does the camera respond to the standard TrackClip? What are you seeing in the TrackIR's camera view when you are wearing the clip ?

Regards,
Mike Witham
TrackIR Product Manager

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