Device Not Detected

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MikeJ
Posts: 10
Joined: Sun Jun 12, 2011 7:50 pm

Device Not Detected

Post by MikeJ » Sun Aug 07, 2011 10:51 pm

Hi All,

Having problems with Detection with the dongle on the Pro Clip. After having the luck of getting one of the few units that was recalled ( Thanks for replacing that one guys !! ) I have been having Device Not Detected and lockups of the software. I have had to removed the USB camera from the pro clip dongle and use them separately. Has anyone had to do this and has it been successful?

Thx

Mike

NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: Device Not Detected

Post by NaturalPoint - Mike » Tue Aug 09, 2011 11:10 pm

This is an interesting issue, as the TrackClip Pro does not use data, it's quite literally a passthrough. It's possible that the power is shorted in the clip through a pinched wire or similar, in which case I would recommend not using the clip, as it could potentially damage the computer.

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