Track Pro Clip Question

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cessnaman
Posts: 8
Joined: Fri Dec 16, 2011 5:14 am

Track Pro Clip Question

Post by cessnaman » Fri Dec 16, 2011 5:30 am

I recieved Track Ir 4 pro bundle which includes the Track Pro Clip. I won't be opening until xmas, since it's a gift from the wife so I don't know the construction of the clip. The reason I'm posting this ahead of time is due to the posts I've been reading about these clips breaking. I also read that the problem has been fixed and was wondering if the clip I recieved is one of the fixed ones.
I ask this because I purchased through another source (The HumanSolution) It is a NaturalPoint Product and I just wanted to know if these new updated clips made it to the outside venders and if not can I get a replacement from NaturalPoint if broken or if it breaks due to being the older ones.

Thanks

NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: Track Pro Clip Question

Post by NaturalPoint - Mike » Mon Dec 19, 2011 3:24 pm

Hello -

The clip purchased should be one of the newer ones, as the change in manufacturing processes was made in march 2011 and they have had ample time to propogate out.

The issues with the TrackClip Pros that were made before 3/11 were actually much fewer and farther between than thought. Since the change, issues have been virtually eliminated. As always, our standard 1 year warranty applies regardless of purchase date.

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