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Cannot start ARENA - Error at loading of ippSP library

Posted: Wed Oct 10, 2012 9:26 am
by zsero
I have just installed ARENA but I cannot start it. The following error message appears upon starting:

Image

My computer is a standard Windows 7 64-bit laptop.

It happens both with ARENA 1.8.1 and 1.7.3.

Re: Cannot start ARENA - Error at loading of ippSP library

Posted: Fri Oct 19, 2012 2:28 am
by zsero
I've opened this topic 9 days ago and received no reply till now. Can you help me solve this problem?

Re: Cannot start ARENA - Error at loading of ippSP library

Posted: Fri Oct 19, 2012 1:07 pm
by NaturalPoint - Mike
Hello -

What type of computer are you running? Specifically, can I get a model number for both your motherboard and processor?

Re: Cannot start ARENA - Error at loading of ippSP library

Posted: Fri Oct 19, 2012 7:15 pm
by zsero
Thinkpad W520, Windows 7 64-bit.
Intel Core i7 2760QM (Sandy Bridge)

Re: Cannot start ARENA - Error at loading of ippSP library

Posted: Fri Oct 19, 2012 7:35 pm
by zsero
Also, latest Tracking Tools starts perfectly (at least till the license screen).

Re: Cannot start ARENA - Error at loading of ippSP library

Posted: Mon Oct 22, 2012 4:34 pm
by jolsonsalem
I am looking into this further, but don't have an answer as of yet. I will keep you updated as I learn more.