problem about Arena unopenable

[waiting]

recently, when I dispread the Arena they just no action at all.
so I　restart my computer, but still not work.
and I reinstalled the software, but the screen stopped in the finish view. I still can not dispread the Arena. This let me mad. whether the problem is my computer's system, or my connect of camera?
my system of computer is over you minimum system requirement, and I think my connect of camera is not wrong.
may be somebody have experience for it, please help me, thank you very much.

[Birch]

Which version of Arena are you using?

Were the cameras plugged in or unplugged during installation?

[waiting]

I using the version 1.3.035 of Arena Motion Capture Software.
my cameras plugged in when I installed it.
I tried to unplugging the cameras, starting the system,then the Arena was worked.
Thank you very much!

[Birch]

Glad it's working for you now.

Since the 1.4 release has just moved to Final tonight, we recommend giving it a try. It includes several new features and enhancements.

(Installation with the cameras plugged was one of the issues fixed in the new release)