Trio markers flickering with TT 2.5 beta 2

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corwin
Posts: 10
Joined: Wed Apr 11, 2012 5:32 am

Trio markers flickering with TT 2.5 beta 2

Post by corwin » Wed Jun 06, 2012 1:05 am

Hello.

Everything is in the title really.Even when I set the correct exposition, threshold and LED values, from time to time (let's say every 4 seconds) half of the markers seen by the Trio are disappearing, causing the marker to be lost. That is a big stability problem for me.

In fact in grey mode some grey area appears from time to time one one camera at a time. When I set two or more cameras in grey mode the problem disapear. I think this might be linked to my problem.

The grey area look like this:
Image


Can you help me please? Thanks.

Edit: The problem seem to be only in 120 FPS mode. It works fine in 60 FPS mode...

NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: Trio markers flickering with TT 2.5 beta 2

Post by NaturalPoint - Mike » Wed Jun 06, 2012 1:28 pm

Hello -

Is this with a V120:Trio or with three Flex13 cameras? Would it be possible to get a screenshot of your entire Tracking Tools window so we can see other settings as well?

corwin
Posts: 10
Joined: Wed Apr 11, 2012 5:32 am

Re: Trio markers flickering with TT 2.5 beta 2

Post by corwin » Thu Jun 07, 2012 1:37 am

Hello. Strangely I can't go back to 120 FPS mode. It seems to be locked in 60 FPS mode. When I enter "120" in the camera Group, it goes back to 60 FPS. Why?

Edit: I'm using V120:Trio.

NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: Trio markers flickering with TT 2.5 beta 2

Post by NaturalPoint - Mike » Thu Jun 07, 2012 1:34 pm

Hmm, I haven't seen this issue before. It would probably be best to set up a remote desktop session for troubleshooting. Would you mind contacting support@naturalpoint.com or calling us during business hours to try to set this up?

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