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Re: Failure Starting up...

Posted: Wed May 21, 2008 3:41 pm
by mores_p
No additional firewall/antivirus is installed. (but windows firewall is turned ON) Our video card is NVIDIA GeForce 8800 GTX.

Screenshot for task manager:
Image

Screenshot for freezing screen (when run 2nd time)
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Re: Failure Starting up...

Posted: Wed May 21, 2008 3:43 pm
by mores_p
No additional firewall/antivirus is installed. (but windows firewall is turned ON) Our video card is NVIDIA GeForce 8800 GTX.

Screenshot for task manager:
Image

Screenshot for freezing screen (when run 2nd time)
Image

Re: Failure Starting up...

Posted: Wed May 21, 2008 3:45 pm
by VincentG
Do you close the calibration file, in the task manager, before trying to run it again?

Have you tried also disabling the firewall, and google softqware running in the background?

Re: Failure Starting up...

Posted: Wed May 21, 2008 3:57 pm
by mores_p
>>Do you close the calibration file, in the task manager, before trying to run it again?

I tried both. If i close calibration process in task manager, the second time i run won't show anything. If i do not close, the second time i run will show the freezing screen.

>>Have you tried also disabling the firewall, and google softqware running in the background?

I already tried but the problem still persists.

One more thing: The first time i run, there will be a brief spins on cameras' LEDs and stops with numbers displayed. (1-3) I am not sure if these helps.

Re: Failure Starting up...

Posted: Wed May 21, 2008 4:16 pm
by VincentG
Do you currently have the hardware plugged in?

Re: Failure Starting up...

Posted: Wed May 21, 2008 4:19 pm
by mores_p
Yes, I have.

Re: Failure Starting up...

Posted: Wed May 21, 2008 4:24 pm
by VincentG
Try unplugging the devices, restarting the system, then try starting the software, from a fresh boot, without the hardware plugged in.

Re: Failure Starting up...

Posted: Wed May 21, 2008 4:24 pm
by mores_p
Another thing:

The OptiTrack SDK sample crashed when i selected "Multi" in "IDD_CAMERA_LIST" dialog box. It doesn't have the same problem when i opened each camera individually using "Open" in the same dialog box.

Re: Failure Starting up...

Posted: Wed May 21, 2008 4:28 pm
by Birch
The "Multi" button may be using a feature which is no longer supported, and should not be pressed. We will get that removed from the sample.

Re: Failure Starting up...

Posted: Wed May 21, 2008 4:30 pm
by mores_p
Nothing happened (no window) after i started the program.