Streaming

[kicsisimo]

Greetings,
We've encountered an error while trying to connect from NatNet to the server.
When we click on "Get Data Description" it gives us the following message:
" Retrieving Data Description... Retrieved 0 Data Description...".
We also have the same issue with the Motion Builder OptiTrack Optical:
"
[15:11:46:185] [NATOptical] No MarkerSet defined in host
[15:11:46:185] [NATOptical] No data descriptions from server
[15:11:46:185] [NATOptical] Getting data descriptions...
[15:11:46:185] [NATOptical] Connected to Arena (Version 1.8)
[15:11:46:073] [NATOptical] Connecting to OptiTrack Server at 127.0.0.1 from 127.0.0.1
"
We are streaming from the Optitrack Arena.
Can you help?

[steven.andrews]

Hello kicsisimo,

Thank you for reaching out to us regarding your questions.

When you are connecting with the WinFormTestApp and the MotionBuilder plugins, do you have a rigid body or any other 3D data tracking inside of ARENA? Could you post a screenshot of your stream settings in ARENA?
Also, what versions of NatNet and the MotionBuilder plugin are you running?

Connection issues like this may be easier to troubleshoot if you can work with Support directly. If you would like to open a ticket with us to receive direct assistance, please feel free to do so at help.naturalpoint.com

Best,
Steven
--
Steven Andrews
OptiTrack | Customer Support Engineer