Unable to find drivers folder

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papipo22
Posts: 2
Joined: Tue Nov 06, 2018 3:39 pm

Unable to find drivers folder

Post by papipo22 » Tue Nov 06, 2018 3:47 pm

Hello, i installed track ir 5 system on a new computer, but not showing up in device manager, i tried a manually update the driver, but the file supposed found at this directory C:\Program Files (x86)\NaturalPoint\USB Drivers x64\npusbio_x64 doesn't exist.

Any idea ? thank you

papipo22
Posts: 2
Joined: Tue Nov 06, 2018 3:39 pm

Re: Unable to find drivers folder

Post by papipo22 » Mon Nov 12, 2018 11:19 am

follewed:
1. Remove TrackIR from add/remove programs
2. Remove NaturalPoint Drivers from add/remove programs.
3. Delete installer executable from where you saved it
4. Delete NaturalPoint folder from Program Files x86
5. Delete NaturalPoint folder from %APPDATA% location.
6. Open regedit.exe as an administrator
7. Search for and delete files labeled as "NaturalPoint"
8. Search for and delete files labeled as "TrackIR"
9. Reboot PC
10. Download new installer from website
11. Right-click and install as an administrator
12. Plug in TrackIR and verify the driver install.

Still doens't work

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