TrackIR 5 stopped working all of a sudden

Yardreamer
Posts: 1
Joined: Thu Apr 11, 2019 5:28 pm

Re: TrackIR 5 stopped working all of a sudden

Post by Yardreamer » Fri Apr 12, 2019 9:48 am

Your fix worked in Prepare 3D 4.5 updated
For clarity for exe. can be foound
?:\Program Files\Lockheed Martin\Prepar3D v4\redist\Interface\FSX-SP1\retail\lib
?:\Program Files\Lockheed Martin\Prepar3D v4\redist\Interface\FSX-SP2-XPACK\retail\lib

based_peppep
Posts: 1
Joined: Sat Apr 13, 2019 8:53 am

Re: TrackIR 5 stopped working all of a sudden

Post by based_peppep » Sat Apr 13, 2019 8:55 am

My TIR 5 has done exactly the same. Conveniently outside of warranty. I barely used it for 10 hours.

None of the solutions in this thread have helped, the TIR is just dead. I've tried on 3 different PCs.

I'm done with NaturalPoint.

Chris.Johnson
NaturalPoint Employee
NaturalPoint Employee
Posts: 70
Joined: Tue Aug 15, 2017 1:56 pm

Re: TrackIR 5 stopped working all of a sudden

Post by Chris.Johnson » Wed Apr 24, 2019 12:46 pm

Hello,

For help with this from support, please create a support ticket here: http://help.naturalpoint.com/new-ticket

The Forums are not always monitored by a support engineer, and is more meant for the community to engage with each other.
All the Best,
Chris Johnson
Customer Support Engineer
NaturalPoint

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