TrackIR freeze during exit

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cuevision
Posts: 3
Joined: Fri Mar 25, 2016 3:38 am

TrackIR freeze during exit

Post by cuevision » Mon Jul 18, 2022 9:03 am

Hi there,

I have the latest TrackIR 5 software installed. The program works nicely. But when I exit the program, it freezes. I have to force to end it by pressing the 'cancel' button.

Can anyone of you tell me why this happen and how I can solve it?

Thanks and regards,
Ed

autoskip
Posts: 2
Joined: Mon Nov 21, 2022 8:57 pm

Re: TrackIR freeze during exit

Post by autoskip » Mon Nov 21, 2022 9:00 pm

Have any updates here? I have the same question. Hope someone can explain more detail.

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jillian.smythe
Posts: 56
Joined: Fri Sep 02, 2022 6:40 am

Re: TrackIR freeze during exit

Post by jillian.smythe » Tue Nov 22, 2022 8:40 am

Hello autoskip,

When the program freezes and you have to force quit to get the program to end, do you see any TrackIR-related errors in the Windows Event Viewer?

Kind Regards,
Jillian Smythe
TrackIR Support Representative

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